Q: Where is the purchased items being sent from? 　

A: Your purchased items will be shipped to you directly from Japan.  Notice, BCW (Beast Clubs Warehouse) is only performing online services and  there are no in-store shops.

Q: Are we able to purchase only Shafts?

A: Yes, shafts only are available for purchase. (Excluding FUJIKURA Shafts)

Q: What are the paying methods?

A: Payments can be settled by Paypal only.

Q: Will I be able to track my order?

A: Yes, you will be receiving the tracking information by email once you have purchased your item. One you have received the tracking information, you can check directly on the shipping carrier’s website.

Q: Are there any other shipping methods besides EMS?

A: Sorry for the inconvenience but all orders will be shipped through EMS delivery Service only.

Q: Am I able to return my item?

A: Only the following items can be returned to BCW (Beast Clubs Warehouse).

・It is within 7 days from the received date.

・Purchased items MUST be in an unused condition and in the unopened original packaging. (Any Custom ordered items/special orders does not apply )

Q: How long will it take to process my order?

A: All orders take approximately maximum of 36 hours to process before they are shipped. However, notice orders are only processed between Monday to Friday(10:00-18:00 JST). If any delay occurs during the shipping process, you will be contacted by email.